DELIVERY/BOOKING POLICY/TERMS :
*Delivery 7 Days a week subject to bookings and availability.Our Local delivery area covers the Tomaree Peninsular to Bobs Farm - including Murrays Brewery and The Winery.Please contact us for a quote for out of area delivery.We endeavor to offer same day delivery although we do encourage pre- orders for special events and celebrations to cover both delivery/booking availability and stock.
**Booking Policy: All function Decorating bookings will be issued with an Invoice with a deposit of 50% minimum to be paid to secure booking and stock.The balance of all monies due to be paid in full 7 days prior to event.Balloon delivery services to be paid in full on booking. No refund will be given for cancellations. A Credit for services only (not retail supplies) will be issued to be used within 6 months of issue
***By their very nature, balloons are extremely fragile. Very occasionally, they will fail due to their fragile nature. This is not something we can foresee or predict.We work really hard to make sure our customers are happy 100% of the time.Balloons are very easily damaged – sometimes by touching them onto things. We cannot be held responsible if this happens.Balloons are affected by temperature – both the heat and cold affect what happens to their size and their float time.Once balloons have been delivered/assembled at your venue we cannot be held responsible for what happens to them.